Support

support bigWeb Site Support is very important to the success of your website and CaptureIt Web Design is committed to an on going support relationship with you.

CaptureIt will gladly sit down with you and show you everything you need to know to update your website and answer any of your questions. Or if you would like, CaptureIt can make your website updates for you. CaptureIt will also available to help you add new functionality to your site as needed.

CaptureIt Web Design charges $50 an hour for this type of web site support and maintenance.

 

CaptureIt Web Design Quarterly Maintenance and Support Package

CaptureIt Web Design also offers a monthly maintenance and support plan for your website, if you do not want to do regular updates to your website yourself.   The software maintenance upgrades help keep your website and add-ons up to date and secure.

One of the main ways websites get 'hack' is when their software is not kept up to date. Most of the open source code available today have regular security updates which should be installed. Most of the time these updates are installed seamlessly but sometimes these updates generate new bugs. Even though the Open Source code comes 'as is' without any guaranteed support, CaptureIt Web Design will research and report the bugs to the developer via support forums and attempt to find a fix. Or install another other open source solution that provides similar function.

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